Search Case

GENEX Case Connection enables registered users to view open and closed case
information contained in our GENEX Case Management System. The current products
available for search are:

  • Field Case Management FCM
  • Independent Medical Evaluation/Peer Review IME
  • Medical Diagnostic Network MDN
  • Medicare Set Aside MSA
  • Telephonic Case Management TCM
  • Utilization Review UR
Search Case

GENEX Case Connection offers filters that can be combined to make accurate searches.
  • Case Type: This filter allows you to select what case types you wish to search.
  • Bill-To: This filter requires you to search for a specific GENEX Bill-To-Customer and choose one of their billing locations as a case search filter.
  • Employer: This filter requires you to search for a specific GENEX Employer to filter your search with.
  • Specific Details: You can filter your search be entering as many specific case details as you have.
Bill-To Search Filter

Employer Search Filter

Selecting a case brings up the case viewer which offers all the information on the claimant. There is also a tabbed window which contains even more details:
  • Case Detail: The Case Detail Tab displays case-type specific information that relates to the case.
  • Activity Notes: The Activity Notes Tab allows the user to search and view all completed Activity Notes generated for the case.
  • Letters/Reports: The Letters/Reports Tab allows the user to view all letters and reports generated on the case.
  • Attachments: The Attachments Tab allows the user to view all documents received/obtained by GENEX for the case such as medical records, medical authorization/consent forms, Request for Service Forms, account guidelines, Emails and other outside correspondence.
  • Invoices: The Invoices Tab allows the user to view a summary of all invoices, including any invoice credits and adjustments, generated on the case.
  • Providers: The Providers Tab allows the user to view all providers linked to the case.
  • Care Plan: The Care Plan Tab allows users to view the case management plan developed by the case manager on full medical and vocational assignments, if applicable.
FCM Case Details

IME Case Details

MDN Case Details

MSA Case Details

TCM Case Details

UR Case Details

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